EMAIL: HELLO@AIRLIFT-VINTAGE.COM
MOST ORDERS SHIP WITHIN 2-3 BUSINESS DAYS OF PURCHASE. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELED. YOU WILL RECEIVE YOUR TRACKING NUMBER VIA E-MAIL. AIRLIFT IS NOT RESPONSIBLE FOR LOST, DELAYED, OR STOLEN PACKAGES. ALL CLAIMS MUST BE FILED BY THE CUSTOMER TO THE MAIL CARRIER.
FOR ALL ORDERS UNDER $150, WE OFFER A FLAT SHIPPING RATE OF 8$ FOR EVERY DOMESTIC ORDER. WE SHIP VIA. UPS AND OFFER REGULAR, EXPEDITED, AND EXPRESS SHIPPING.
FOR ALL ORDERS OVER $150, WE OFFER FREE STANDARD SHIPPING, WITH THE OPTION FOR EXPEDITED AND EXPRESS SHIPPING AT THE CUSTOMER'S EXPENSE
- FREE SHIPPING U.S.: 150$ -
- STANDARD SHIPPING RATE: 8$ -
AIRLIFT OFFERS WORLDWIDE SHIPPING TO THE FOLLOWING COUNTRIES:
AUSTRALIA, AUSTRIA, BELGIUM, BAHRAIN, BRAZIL, BULGARIA, CANADA, CHILE, CHINA, COLUMBIA, COSTA RICA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, DOMINICAN REPUBLIC, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HONG KONG, HUNGARY, INDIA, INDONESIA, IRELAND, ISRAEL, ITALY, JAPAN, KUWAIT, LATVIA, LITHUANIA, MALTA, MALAYSIA, MEXICO, NETHERLANDS (HOLLAND), NEW ZEALAND, NORWAY, PANAMA, PHILIPPINES, POLAND, PORTUGAL, QATAR, ROMANIA, SAUDI ARABIA, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH AFRICA, SOUTH KOREA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, TURKEY, UNITED ARAB EMIRATES, UNITED KINGDOM
ALL INTERNATIONAL SHIPPING OPTIONS ARE AUTOMATICALLY CALCULATED BASED ON THE TOTAL PACKAGE WEIGHT AND DISTANCE.
AIRLIFT IS NOT RESPONSIBLE FOR ANY IMPORT DUTIES OR TAXES WHICH MAY APPLY.
USPS 10–21 BUSINESS DAYS ESTIMATED AT CHECKOUT
UPS 3-8 BUSINESS DAYS ESTIMATED AT CHECKOUT
- FREE INTERNATIONAL SHIPPING: 200$ -
- STANDARD INTERNATIONAL SHIPPING: 15$ -
ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERY DUTIES UNPAID (DDU). CUSTOMS, DUTIES AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. WHEN YOU PLACE AN INTERNATIONAL ORDER, YOU AGREE TO PAY ANY APPLICABLE CUSTOMS, DUTIES, OR TAXES LEVIED BY YOUR DESTINATION COUNTRY.
UNFORTUNATELY, WE CANNOT CALCULATE THESE CHARGES PRIOR TO YOUR ORDER BEING PLACED, AND ARE UNABLE TO COVER THEM FOR CUSTOMERS. ANY APPLICABLE FEES WILL BE COLLECTED FROM YOU BY THE CARRIER UPON DELIVERY.
PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO PURCHASE. NO MAINTENANCE CORP IS NOT RESPONSIBLE FOR LOST SHIPMENTS AND STOLEN PACKAGES AND CLAIMS MUST BE MADE BY THE CUSTOMER TO THE APPROPRIATE CARRIER.
WE DO NOT ACCEPT RETURNS OR REFUNDS. IN ORDER TO ENSURE PROPER SIZING, MEASUREMENTS ARE PROVIDED FOR EACH ITEM AND FURTHER MEASUREMENTS ARE AVAILABLE UPON REQUEST. PLEASE BE AWARE THAT ALL GARMENTS ARE VINTAGE, PRE-OWNED ITEMS AND MAY CONTAIN IMPERFECTIONS SUCH AS FADING, DISTRESSING, HOLES, STAINS, ETC. ALL SALES ARE FINAL.
BY COMPLETING AN ORDER ON FROMTHEPAST.CO YOU ARE AGREEING TO THE TERMS LISTED.
Q: THE ITEM I BOUGHT SHOWS WEAR, DIRT, RIPS OR OTHER DISTRESS MARKS, IS THIS NORMAL?
A: WE SELL VINTAGE ITEMS THAT ARE USED AND OFTEN DECADES OLD. WE SELL PIECES THAT HAS DEVELOPED UNIQUE CHARACTERISTICS OVER TIME. THESE IMPERFECTIONS ARE TO BE EXPECTED WHEN SHOPPING FOR VINTAGE. WE DO NOT ACCEPT ANY RETURNS.
Q: I HAVE RECEIVED A WRONG ITEM IN MY ORDER, WHAT SHOULD I DO?
A: PLEASE CONTACT SUPPORT@ARILIFT-VINTAGE.COM WITH YOUR ORDER NUMBER AND AN EXPLANATION OF THE ISSUE. WE WILL TRY OUR BEST TO RESOLVE THE ISSUE ASAP..
Q: MY TRACKING NUMBER SAYS MY ORDER WAS DELIVERED, BUT I HAVE NOT RECEIVED MY ITEM, WHAT SHOULD I DO?
A: PLEASE EMAIL SUPPORT@ARILIFT-VINTAGE.COM WITH YOUR ORDER NUMBER AND AN EXPLANATION OF THE ISSUE. WE WILL TRY OUR BEST TO RESOLVE THE ISSUE ASAP. PLEASE KEEP IN MIND, WE ARE NOT LIABLE FOR ANY LOST OR STOLEN PACKAGES.
Q: THE ITEM I PURCHASED WAS TAGGED A SIZE THAT DOES NOT CORRESPOND TO THE WAY IT ACTUALLY FITS, WHY IS THIS THE CASE?
A: DUE TO THE NATURE OF SECONDHAND CLOTHING, A TAGGED SIZE WILL NOT ALWAYS REFLECT THE ACTUAL SIZE. THIS DISCREPANCY IS IN PART DUE TO WEAR OVER TIME, WASHING, SHRINKING, AND VARIATIONS OF PATTERNS ACROSS DIFFERENT ERAS. THESE INCONSISTENCIES ARE TO BE EXPECTED WITH MOST VINTAGE CLOTHES. WE STRONGLY ENCOURAGE YOU TO MEASURE A FEW OF YOUR FAVORITE FITTING GARMENTS TO COMPARE THEM WHEN YOU’RE MAKING A PURCHASE WITH US. WE DO OUR BEST TO PROVIDE OUR CUSTOMERS WITH ACCURATE MEASUREMENTS FOR EVERY GARMENT LISTED ON OUR SITE.